The cloud download will be more up to date, but requires up to 4 GB of storage space on your laptop. You might be given a choice of whether to download Windows from the cloud or install it locally. Continue to answer questions about how to reset your laptop.You can retain your files or wipe away everything during the reset. If you're getting rid of the computer, choose to remove everything. On the Choose an option page, click either "Keep my files" or "Remove everything" depending on which you prefer.In the Reset this PC section at the top of the page, click "Get started.".In the Settings search box, type "reset this PC" and choose that when it appears in the search results.įind the Reset this PC page from the Settings app.Click the Start button and click "Settings.".
Plug in your laptop so you don't run out of power during the reset.If your laptop isn't working well enough to use Settings, try the next section.
The easiest way to factory reset your HP laptop is using the Settings app in Windows, though for this to work, your computer must be able to boot and run normally. How to factory reset an HP laptop using Windows Settings See our overview guide on how to reset any Windows 10 computer for more information. These days you can reset any laptop, including HP models, using the standard reset procedure in Windows 10.